Terms & Conditions – OM SHANTI ENTERPRISES TOUR AND TRAVELS

By using our website and booking travel services, you agree to the following terms and conditions.

1. Booking Policy

• All bookings are subject to availability.
• Customers must provide correct personal and travel details.
• Booking confirmation will be shared after successful payment.

2. Payment Policy

• Full or partial payment is required to confirm booking.
• Payments can be made through secure online payment gateways.
• Prices may change without prior notice due to airline or hotel policies.

3. Cancellation Policy

• Cancellation charges may apply as per travel partner rules.
• Refunds will be processed after deducting applicable charges.
• Refund time may take 5–10 business days.

4. Travel Documents

• Customers are responsible for carrying valid ID proof, passport, visa, and tickets.
• The company is not responsible for issues due to missing documents.

5. Service Responsibility

• We act as a travel service provider and booking agent.
• Airlines, hotels, and transport services are responsible for their services.
• We are not responsible for delays, cancellations, or accidents.

6. Website Usage

• Users must not misuse website content or services.
• Any illegal activity on the website is strictly prohibited.

7. Refund Policy

• Refunds depend on hotel, airline, and travel partner policies.
• Processing time may vary depending on payment method.

8. Changes in Itinerary

• Travel plans may change due to weather, government rules, or operational reasons.
• The company reserves the right to modify travel plans if necessary.

9. Limitation of Liability

• The company is not responsible for loss, injury, or damage during travel.
• Customers travel at their own risk.